The hotel operating sector represents the administrative and operational arm of hotels in Snood Company, which specializes in serving guests of Rahman in Makkah Al-Mukarramah, and has been keen to adhere to the standards of the Ministry of Tourism, and work to develop and upgrade services in line with market requirements and global requirements. The Hotel Operating Department has worked to enhance and crystallize bonding with its guests, and improve efficiency and profitability despite increased competition and economic challenges. Where the latest technology systems and applications were used in the hospitality sector, to contribute to raising the level of operating efficiency and improving revenue, in addition to raising the level of satisfaction for both guests and employees alike.